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Privacy Policy

A Legal Disclaimer

Last updated: [09/07/2025]

At Urban City Group ("we", "us", "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or interact with our website: https://urbancitygroup.co.za.

 

1. Information We Collect

We may collect and process the following types of information:

  • Personal Identifiable Information: such as your name, email address, phone number, or company name—only when you voluntarily submit this information via contact forms or email correspondence.

  • Usage Data: including your IP address, browser type, pages visited, time spent on the site, and referring website.

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2. How We Use Your Information

We use your information for the following purposes:

  • To respond to inquiries or messages you send us

  • To improve our website content and user experience

  • To communicate with you, if you have requested information or updates

  • To comply with legal obligations or enforce website terms

 

3. Data Protection and Security

We take appropriate technical and organizational measures to safeguard your personal information against loss, misuse, or unauthorized access. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

4. Cookies

Our website may use cookies or similar technologies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.

 

5. Sharing of Personal Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers only to help us operate the website or fulfill your requests—under strict confidentiality agreements.

 

6. Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal data

  • Object to the processing of your data in certain circumstances

To exercise any of these rights, please contact us using the details below.

 

7. Links to Other Websites

This website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any linked websites you visit.

 

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or applicable laws. The updated version will always be available on this page with a revised "last updated" date.

 

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Urban City Group
Email: marketing@urbancitygroup.co.za / info@urbancitygroup.co.za
Address: 53 Design Boulevard, Northlands, Johannesburg, South Africa

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